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Room Attendant (Housekeeper) - Full Time, Hiring Event 10/16

  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
  • Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios.
  • Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
  • Reports hazardous conditions in work area or equipment to supervisor.
  • Maintains a stocked, organized, and clean cart with sufficient supplies.
  • Reports maintenance issues.
  • Documents and secures lost and found items.
  • Communicates with guest on a professional and friendly manner.
  • Keeps supplies ready by restocking housekeeping cart at end of shift.
  • Assists House person, including delivering guest requests and pick up of used guest items.
  • Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
  • Familiar with housekeeping including sanitation, laundry operations, and guest service.
  • Good oral communication skills.
  • Candidate must be committed to exceeding guest expectations through outstanding guest service.
  • Promotes team spirit and works collaboratively to achieve team goals.
  • Must be flexible regarding scheduling as it is based on business demands.
  • Successful completion of criminal background check and drug screen.
PHYSICAL REQUIREMENTS:
  • Lift up to 30 lbs., bending, stretching.
  • Exposure to chemicals.
  • Push/pull a 100lb. cart along a carpeted surface.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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