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Housekeeper

Job Location 204- Wisconsin Dells, WI- Bluegreen Odyssey Dells - Wisconsin Dells, WIPosition Type Full-Time/Part-Time

Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he / she follows company mission statement and values.

Main Responsibilities:

QUALITY

  • Maintain a high standard of excellence
  • Strip units of soiled linens
  • Remove trash from units
  • Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
  • Report clean units as vacant and ready for inspection
  • Report unit maintenance issues as per company procedure
  • Report damaged, dirty or stained carpets, drapes, furniture, and linens
  • Report missing inventory and supplies to Supervisor
  • Report lost and found items to Supervisor
  • Perform weekly guest service cleans as directed
  • Assist in maintaining the cleanliness and organization of storage closets
  • Attend all training sessions and perform practical application of training
  • Ensure a safe working environment

TIMELINESS

  • Maintain a sense of urgency so that units are turned on time
  • Personal timeliness, be prompt with all assignments

BUDGET

  • Utilize supplies and equipment efficiently and effectively
  • Utilize time wisely and efficiently

CUSTOMER SERVICE

  • Assist in solving guest complaints promptly
  • Willing to assist resort guests and owners
  • Knowledgeable of the resort

KEY BAHAVIORIAL FACTORS:

  • A passion for cleanliness
  • Strong work ethic
  • Ability to learn and change behavior
  • Work irregular hours

Qualifications

PHYSICAL REQUIREMENTS:

  • Stand and walk for long periods
  • Climb stairs frequently
  • Frequent twisting, bending, stooping and reaching
  • Regularly lift up to 25 lbs.

ENVIRONMENTAL CONDITIONS:

  • Odors or dust
  • Cleaning chemicals
  • Laundry chemicals

MENTAL REQUIREMENTS:

  • Ability to make decisions
  • Planning and scheduling capabilities
  • Ability to read, write and do basic math
  • Use of long term and short term memory


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