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Assistant Resort Manager - Christmas Mountain Village

The purpose and responsibilities of Assistant Resort Manager are as follows:



  • Associate Management ? To Assist in recruiting, training and ongoing training of all staff.? Perform appraisals of resort managers, coach and counsel, and develop all resort management staff. Organize monthly meetings and perform follow up to all staff.? Maintains procedure for orientation, training and development of all associates.? Leads by example and ensures that all associates follow SOP?s and the 7 Habits of Hospitality.
    ??Inventory Management ? Ensure resort inventory is managed effectively to attain the highest yield per resort objectives.? Conduct weekly yield meetings.?
    ??Controls/Budgets/Financials ? Assists in preparing and submitting the resort annual business plan.? Assists in managing and achieving all areas of budgets by implementing proper controls.? Periodically checks audits to ensure all financial controls.? Ensures all financial SOP?s are being followed as outlined in the Financial SOP checklist. Anticipates and documents capital expenditure requirements.?
    ??Guest and Owner Relations ? Maintains personal contact with owners and guests of resort.? Monitors and maintains procedures for safety of guest and personnel.? Maintains high levels of service as outlined in the SOP manual.? Performs weekly inspections to ensure quality. Ensure all communication standards are being met and all association administration and fiduciary duties are being carried out.??
    ??Reporting and Communication ? Assists in maintaining all reporting SOPs and timelines as outlined by the Resort Manager.??
    ??Must be visible, available to work all shifts as required by resort needs, and be able to assist guests as needed.


In order to be qualified for this position you must have the following criteria:



Minimum Formal Education:?
4-year college degree in Hospitality or business discipline preferred and/or 6 years in management experience


Minimum Experience:??
5 years of hospitality experience, 4 years in a leadership capacity in timeshare with at least 200+ keys, or 300+ room hotel with year round occupancy on average of 80% or greater.?
At least 4 experience split between Housekeeping and Guest Services/Front Office/Engineering/Administrative/Food and Beverage. Leadership experience in Housekeeping or Maintenance and management experience in customer facing department.
Minimum of 2 years Management experience.
Proven track record passing audits
Yield management of inventory a plus


Essential Training, Knowledge, Licenses and /or Certifications:
Knowledge of PMS management and AS400
Extensive knowledge of SOPs and service culture
Microsoft Office


Essential Professional Skills/Competencies:
Strong leadership skills
Ability and willingness to mentor and develop department heads
Proven track record analyzing P&L statements, assist in development and management of operating budgets and forecasting.? Financial/Accounting tools knowledge of TM1. Maintain monthly financial controls.



We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test.



Bluegreen Vacations Corporation, founded in 1966, is a leader in the vacation ownership industry, offering a portfolio of over 70 Bluegreen resorts in more than 40 popular destinations across the continental U.S. and the Caribbean. Our more than 5,000 associates are committed to not only providing the best vacation experiences possible, but also to leaving a positive impact on the communities in which we live and do business.



Named one of Achievers "50 Most Engaged Workplaces in the U.S.", Bluegreen Vacations provides diverse career opportunities across the nation. In addition to competitive compensation, Bluegreen Vacations offers a comprehensive benefits package to eligible associates. Our health and wellness benefits, retirement plan option with Company match and generous paid time off programs can assist you with your needs today, while helping you plan for tomorrow.


Apply today to join us in our purpose to ?Share Happiness.?



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